Terms &
Conditions.

These Terms and Conditions govern your access to and use of the Metalex Cryogenics Limited website, including its pages, downloadable documents, enquiry forms and other public digital resources.

By using the website, you confirm that you are legally capable of accepting these terms. When you use the website on behalf of a company or other organisation, you confirm that you are authorised to act for that organisation.

The website provides general information about Metalex, its industrial refrigeration equipment, project capabilities, partner products, applications, service support and contact channels.

Website content is intended to help you identify potentially relevant products or services. It is not a substitute for a project-specific engineering review, site assessment, equipment selection, safety analysis or written commercial offer.

We take reasonable care to present useful and accurate information. However, technical data, capacities, dimensions, illustrations, drawings, performance references, product availability and specifications may be revised as products and engineering practices develop.

• Final equipment selection must be based on confirmed operating conditions, refrigerant, duty, ambient conditions, utilities, applicable codes and project requirements.
• Photographs, illustrations and diagrams may be representative and may not show the exact configuration supplied.
• Downloaded brochures and documents should be checked for their revision date before use.
• No website statement should be treated as a guarantee of performance for a specific installation.

Sending an enquiry or requesting a quotation through the website does not create a contract, reserve production capacity or oblige Metalex to supply any product or service.

A commercial transaction is formed only when the relevant terms are confirmed through authorised written documents. These may include a Metalex quotation, negotiated amendments, a purchase order, an order acknowledgement, drawings, technical specifications and any signed agreement.

Unless expressly confirmed in writing, website references to price, delivery, performance, availability, warranty, taxes, freight or installation are indicative only.

You are responsible for ensuring that information submitted through website forms, email links or other contact channels is accurate and that you have authority to share it.

Do not submit trade secrets, export-controlled information, personal data relating to others, or confidential project material unless it is necessary and you are authorised to do so. Submission through a general website form does not by itself create a confidentiality obligation.

We may use submitted information to respond to your enquiry, evaluate requirements, prepare a quotation, arrange support, maintain business records and communicate about relevant products or services, subject to applicable law.

Unless stated otherwise, the website and its content—including text, product names, branding, logos, photographs, graphics, drawings, layouts, brochures, videos, code and downloadable materials—are owned by or licensed to Metalex Cryogenics Limited.

You may view, download or print reasonable extracts for your internal evaluation and legitimate business discussions with Metalex. You may not reproduce, republish, modify, sell, license, scrape, distribute or commercially exploit website content without prior written permission.

No use of the website grants you any licence to Metalex trademarks, product designs, drawings, patents, know-how or other intellectual property except for the limited right to use the website under these terms.

You must not use the website to:

• violate any applicable law, regulation or third-party right;
• introduce malware, harmful code, automated attacks or unauthorised access attempts;
• interfere with website performance, security, hosting, analytics or form processing;
• impersonate Metalex, its employees, distributors, partners or customers;
• extract content or data at scale without written permission;
• publish false, misleading or altered technical information as if it were issued by Metalex.
• In case you use Ai to scrape or Download private Melatex data, We will Sue you.

We may restrict or block access where we reasonably believe the website is being misused or its security is at risk.

The website may link to partner, distributor, social media, mapping, video, document-hosting or other third-party websites. These links are provided for convenience and context.

Third-party websites operate under their own terms, privacy policies and security practices. Metalex does not control those websites and is not responsible for their availability, content or actions. A link does not automatically mean that Metalex endorses every statement, product or service on the linked site.

Information collected through the website may include contact details, company information, enquiry content, technical requirements and routine device or usage data. We use this information for legitimate website, enquiry, security, support and business communication purposes. This section is a general summary and does not replace any separate privacy notice made available by Metalex.

The website may use essential or analytical technologies to operate forms, remember preferences, understand page usage and maintain security. Where required, additional information or consent choices may be presented through a privacy or cookie notice.

You can ask a Metalex representative to correct business contact information or stop non-essential promotional communication, subject to records we are required or reasonably need to retain.

We may update, suspend, withdraw or change any part of the website without prior notice. This may include product pages, documents, forms, links, availability statements and these terms.

We do not guarantee uninterrupted or error-free access. Planned maintenance, hosting issues, internet conditions, cyber events or circumstances beyond reasonable control may affect the website.

The version of these terms displayed on the website at the time of use will apply. The effective date at the top of the page indicates the latest published revision.

The website is provided on an “as available” basis for general information. To the extent permitted by applicable law, Metalex excludes warranties relating solely to website access, completeness, uninterrupted availability or fitness of general website information for a specific purpose.

Metalex will not be liable for indirect, incidental, special or consequential loss arising only from use of, inability to use, or reliance on the website. This includes loss caused by using general website information without obtaining project-specific confirmation.

Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted by law. Liability relating to an actual supply, project or service will be determined under the governing commercial documents.

These website terms are governed by the laws of India and UAE. Subject to any mandatory legal rights and any different dispute mechanism agreed in writing, courts with competent jurisdiction in Pune, Maharashtra will have jurisdiction over disputes relating specifically to use of this website.

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision immediately does not waive the right to enforce it later.

For questions about these terms, website content, a submitted enquiry or a commercial reference, contact:

• Email: support@metalexgroup.com
• Sales: sales@metalexgroup.com
• Telephone: +91 93738 78700
• Website: www.metalexgroup.com